Episode overview
Ask someone what their business is and they'll tell you what they sell. But every product depends on people, processes, resources and systems working together. In this first lesson we build a simple way of seeing your business: four connected elements and three core flows (winning work, delivering work and getting paid), with a fictional home bakery and a five-person agency as worked examples.
What you will learn
- See a business as interconnected people, processes, resources and systems that together turn inputs into value for customers.
