Legal
Terms of Service
These Terms of Service govern your use of the AvariHQ LLC website, software, subscriptions, digital products, professional services, managed services, and related offerings.
By accessing or using our website or purchasing an AvariHQ offering, you agree to these Terms.
AvariHQ Offerings
AvariHQ LLC provides:
- software subscriptions
- digital products and Systems
- implementation services
- advisory and optimization services
- managed services
- related business-operation resources
Software subscriptions, Systems, professional Services, and Managed Services are separate offerings unless explicitly stated otherwise.
Eligibility and Account Responsibility
You agree to provide accurate information when creating an account or purchasing a product or service.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
Acceptable Use
You may not:
- misuse the website or services
- interfere with the operation or security of the website
- attempt unauthorized access to accounts or systems
- upload unlawful, infringing, or harmful material
- use the services in violation of applicable law
- use AvariHQ products or materials in a manner that infringes intellectual property rights
Trial
AvariHQ currently offers a 30-day free trial with no credit card required.
The trial provides Business-level platform functionality for evaluation.
Available functionality after the trial depends on the paid plan selected.
Optional Add-Ons, additional AI capacity, hosted video capacity, implementation Services, and Managed Services are not automatically included.
A free trial does not automatically convert to a paid subscription unless AvariHQ LLC later implements and clearly discloses such a process.
Purchases and Billing
Some offerings are sold as:
- recurring subscriptions
- one-time purchases
- milestone-based service engagements
- recurring Managed Services
By purchasing an offering, you agree to provide accurate billing information and authorize applicable charges according to the terms presented at purchase.
Software Subscriptions
Software subscriptions renew according to the billing terms presented at checkout unless canceled before the next renewal.
If a monthly subscription is canceled, access remains available through the end of the current paid billing period.
Digital Products
Digital products are licensed for the purchaser's internal business use unless otherwise stated.
You may not resell, redistribute, reproduce, publish, or publicly share AvariHQ digital products except where expressly permitted.
Professional Services
Launch, Build, Migration, System Review, Optimization, and similar professional Services may be governed by a proposal, statement of work, checkout terms, or other written scope.
The applicable scope may define:
- deliverables
- milestones
- client responsibilities
- timing
- payment schedule
- dependencies
- change requests
Managed Services
Managed Services are recurring service engagements separate from the AvariHQ software subscription unless explicitly stated otherwise.
Customer Content
You retain ownership of content you provide to AvariHQ LLC.
You grant AvariHQ LLC the limited rights reasonably necessary to process, host, or use that content to provide the purchased services.
Intellectual Property
AvariHQ branding, website content, software-related materials, Systems, guides, templates, graphics, written materials, and service materials remain the property of AvariHQ LLC or its licensors unless expressly stated otherwise.
Third-Party Services
Some AvariHQ functionality may depend on third-party infrastructure, payment providers, hosting providers, or other services.
AvariHQ LLC does not control every third-party service and is not responsible for third-party outages, changes, or terms.
Availability and Changes
We may update, modify, improve, or discontinue portions of our website or offerings from time to time.
Where commercially reasonable, we will endeavor to communicate material changes affecting paid services.
Disclaimer
Except where expressly stated in a written agreement, AvariHQ offerings are provided on an “as is” and “as available” basis to the maximum extent permitted by law.
Limitation of Liability
To the maximum extent permitted by applicable law, AvariHQ LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising from use of the website, products, or services.
Suspension and Termination
AvariHQ LLC may suspend or terminate access when necessary to:
- address a violation of these Terms
- protect users or systems
- prevent unlawful or abusive use
- address unpaid amounts where applicable
- comply with legal obligations
Governing Law
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised effective date.
Contact
- AvariHQ LLC
- 18310 Montgomery Village Avenue
- Gaithersburg, MD 20879
- support@avarihq.com
