Season 1 / Episode 4 S1E04
Spot constraints and recognize when the owner has become the bottleneck.
Four weeks, four big ideas: what a business is, how work gets done, the customer journey, and bottlenecks. Then all four applied to one example, a small catering business.
Your exercise
Name your biggest constraint and what it depends on.
Not sure where to start? Take the Client Operations Assessment.
The Client Operations Brief
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